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New Post 1/19/2010 9:27 AM
  Lisa Seaberg
2 posts
No Ranking


Problem Installing the Module 

I tried to install Employment 1.43 (Standard) on my site running DNN 5.1. I received an error on installation - I did not write the error message down (I know I should have!) Something about not being able to find a file.

The module did appear on my list of available modules but since I had the error I decided to uninstall and reinstall it. When I ran the uninstall I again received errors - something to the effect of instances to objects not being set. The module did uninstall.

When I reinstalled I again saw the original errors, but this time I do not see it in my list of available modules. When I try to reinstall again I get a message stating that the module is already installed.

I'm not sure how to proceed. Any help would be very much appreciated!

 
New Post 1/19/2010 10:12 AM
  Brian Dukes
480 posts
4th Level Poster


Re: Problem Installing the Module 

Chris,

I'm not sure how much help I can offer without digging in your database a bit.

What version of DNN are you on?  5.1.0?  5.1.4?  I just tested the install and uninstall on a 5.1.4 site without a problem.  It may be that there were some issues addressed between 5.1.0 and 5.1.4 which affect installing legacy packages.

If you're on an older version or 5.1, you may want to try upgrading to 5.1.4.  If you have the ability, you may also want to see if there is any Employment-related data in the Packages or DesktopModules tables in the database.

Hope that helps,


Brian Dukes
Engage Software
St. Louis, MO
314.966.4000

The leading provider of DotNetNuke support, training and custom module development.
 
New Post 1/20/2010 4:24 AM
  Lisa Seaberg
2 posts
No Ranking


Re: Problem Installing the Module 

Brian, thanks for the quick response. I'm up and running now. Here's what I did.

I went in and manually deleted all of the Engage tables, views, etc. from the database. After that I was able to see the module on my Extensions page. I uninstalled the package and received the following errors

 

Package Uninstall Logs
 
Info     Reading Component Manifest - Script
Info     Reading Component Manifest - Module
Info     Module Manifest read successfully
Info     Reading Component Manifest - Assembly
Info     Reading Component Manifest - ResourceFile
StartJob     Starting Package Uninstall
Info     Starting Package Uninstall - Engage: Employment
Info     Starting Component Uninstall - Script
Info     Begin Sql UnInstall
Info     Deleted - Providers\DataProviders\SqlDataProvider\01.00.00.SqlDataProvider
Info     Deleted - Providers\DataProviders\SqlDataProvider\01.01.00.SqlDataProvider
Info     Deleted - Providers\DataProviders\SqlDataProvider\01.02.00.SqlDataProvider
Info     Deleted - Providers\DataProviders\SqlDataProvider\01.03.00.SqlDataProvider
Info     Folder Deleted - SqlDataProvider
Info     Folder Deleted - DataProviders
Info     Folder Deleted - Providers
Info     Folder Deleted - EngageEmployment
Info     Executing Uninstall.SqlDataProvider
Info     Start Sql execution: Uninstall.SqlDataProvider file
Failure     Exception - Could not find a part of the path 'D:\Hosting\4578263\html\dnn\DesktopModules\EngageEmployment\Uninstall.SqlDataProvider'.
Info     End Sql UnInstall
Info     Component uninstalled successfully - Script
Warning     Component Uninstalled with Warnings - Script
Info     Starting Component Uninstall - Module
Failure     ExceptionSystem.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Installer.Installers.ModuleInstaller.DeleteModule()
Info     Component uninstalled successfully - Module
Warning     Component Uninstalled with Warnings - Module
Info     Starting Component Uninstall - Assembly
Info     Assembly unregistered - bin\EngageEmployment.dll
Info     Assembly unregistered - bin\Engage.Framework.dll
Info     Assembly unregistered - bin\Engage.Dnn.Framework.dll
Info     Component uninstalled successfully - Assembly
Info     Component Uninstall Successful - Assembly
Info     Starting Component Uninstall - ResourceFile
Failure     Exception - Could not find a part of the path 'D:\Hosting\4578263\html\dnn\DesktopModules\EngageEmployment\Resources.zip.manifest'.
Info     Component uninstalled successfully - ResourceFile
Warning     Component Uninstalled with Warnings - ResourceFile
Warning     Uninstalled with Warnings - Engage: Employment
EndJob     Uninstalled with Warnings
 

I then reinstalled the module and everything worked. I've placed the module on a page but haven't gotten into using it yet.

Thanks again for your help.

Chris

 
New Post 1/20/2010 7:55 AM
  Brian Dukes
480 posts
4th Level Poster


Re: Problem Installing the Module 

Sorry that it was so much trouble for you, I'm glad it ended up working out.


Brian Dukes
Engage Software
St. Louis, MO
314.966.4000

The leading provider of DotNetNuke support, training and custom module development.
 
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